Physical rewards are almost never handled through Humble Bundle so please check with the creators for how these rewards are distributed. If you think you are missing a reward on your download page, double-check the tier you backed on the Kickstarter project to make sure you are entitled to that reward or check to make sure that the reward component is available to backers before contacting Humble Bundle. The content was not yet released for the project at the time and would later be added to the page when it became available.

If you're curious about what you should be entitled to, it's best to double-check the rewards promised to you on the creator's Kickstarter page, especially for content release dates.Įxample: Mighty No. Be aware that some Kickstarter projects promise early access content first and full release content later. Once Humble Bundle receives content from the creators, it will be added to your unique download page for download or redemption. If you no longer have access to the email address you used when you first backed the project, just let our Support Team know, and we will gladly assist with retrieving your rewards! If you've changed email addresses at any time during the development of the Kickstarter project, you may want to check your old email address first. Please note we often receive the backer reward information early on in development. You can now find purchases tied to specific emails by logging into or creating an account and viewing your Purchases page. Unfortunately, the Order Resender is no longer available. If the Kickstarter project creators direct you to Humble Bundle to retrieve your backer content, you may receive a download link from the project creators they may ask you to retrieve your unique download page by using our Order Resender link. Humble Bundle has the privilege of assisting many independent game developers with handling order fulfillment for their successful Kickstarter projects! If you have helped fund a game through Kickstarter and the creators decide to distribute through Humble Bundle, a unique download page for the game will be created for you based on the backer reward information provided to Humble Bundle by the creators of the Kickstarter project.Įxample: Massive Chalice Reward Page, $50.00 Kickstarter Tier.

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